Privacy Policy

We collect only what we need to deliver an order:

• Name — for the delivery courier.
• Mobile number — to call and confirm.
• Address & area — for shipping.
• Marketing identifiers — UTM tags and the Meta cookies (_fbp / _fbc) so we can measure which ad brought you here.

Retention: 90 days. After that, we delete or anonymize the record.

• Our delivery partner receives your name, phone, and address.
• Meta receives an event that a purchase happened, along with a hashed phone/name (Meta Conversions API). We do not store your IP address or user-agent.

Meta Pixel & Conversions API: we use both to measure ad performance. Both share the same event ID so Meta only counts your order once.

Your rights: you can ask us to delete your order data by calling us on +8801743207986 or emailing contact@solarbatterybd.com.